CarsonDash – Where You’re in Control

This week we’re taking a look at ourselves, specifically – the CarsonDash. It’s the command center of your account – where you submit a task, monitor its progress and chat with the developer working on your task. The unique features of CarsonDash allow our customers to easily communicate with our team and keep track of everything that’s going on in their account. We created the…

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What Happened at Shopify Unite 2019?

For those who don’t know, Shopify Unite is a yearly conference for developers and partners that takes place at a different location around the globe. This year was the largest gathering yet, taking place in Toronto last month. We were lucky enough to have attended and had the chance to network, hear new announcements and connect with other Shopify experts. In this article, we cover…

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8 Trends for E-commerce Delivery in 2019

The e-commerce B2B market is expected to grow to almost $7 trillion by 2020 with retail e-commerce sales likely to reach almost $500 billion by 2021. With such impressive figures, many companies are set to ride the e-commerce wave. Companies are using technology to help them satisfy the ever-growing demand for faster and cost-effective delivery. However, they are still finding it difficult to tackle first…

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Holiday Prep for your E-Commerce Store – Start in the Summer

Both e-commerce and physical stores know that business often slows down during the summer months. Use this summer shopping hiatus to make your e-commerce store ready for the upcoming holidays. During the months of June, July, and August, sales can drop as much as 30%, but these slow shopping months for e-commerce stores can be a perfect time to get ready for the fests ahead….

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VESC – 4 Steps you should follow before sending a cold email campaign

If your business deals with e-commerce or you run any kind of email marketing campaign in general, you should be concerned about your email deliverability and reply rate. Endless efforts are put in any cold email campaign and a slight deviation from the expected deliverability rates can drive the efforts in vain. Hence, it is necessary that all the precautions are taken before you start…

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You Talked – We Listened! 2019 Customer Satisfaction Survey

We’re excited to share with you the results of our annual customer satisfaction survey. This is an important and indispensable part of improving the services we offer here at HeyCarson. Settle in for this week’s special post that’s all about you – our customers! A few weeks ago, we put together a survey to learn more about what our customers wanted, their thoughts and wishes….

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What Makes a Successful Customer Journey?

It’s no secret that a customer’s journey through your website must be seamless for a successful sale. We talk to two experts, Kenneth Sytian, CEO of Sytian Production and Megan Dennis to find out what elements are needed for this success. E-commerce is more than just setting up an online shop – it requires web development, SEO, marketing and good design. All these elements boost…

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Be an E-Commerce Trendsetter – 2019 E-Commerce Trends

The digital world is constantly evolving and changing. As new trends emerge, it can be overwhelming to stay abreast of all the new developments and make sure your e-commerce site is up to date. We’ve put together 8 trends that are set to change the way we shop online in 2019. There are plenty of fads that don’t stick around. Take virtual reality for example….

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